Description: First part of two-course sequence focusing on major issues in the organization of a health services system: role of values; assessment of health status; analysis of need, access and use of services; current supply and distribution of health resources; analysis of health care costs and expenditures. Students enrolling in HMP 600 are expected to also complete HMP 601.
Description: This course provides the knowledge and skills for understanding and effectively managing individuals and groups within health care organizations. We consider a wide variety of motivations that draw individuals to their jobs and keep them productive. We also consider why organizations form small groups and the dynamics of these groups over time. Students learn techniques for persuasive communication and conflict management, develop strategies for dealing with interpersonal problems in an organizational setting, and processes for handling work teams. Common organizational problems that students solve include choosing the right person through the hiring process, evaluating employee performance, and negotiating contracts.