Bill Manns, M.H.S.A.
Mercy Health St. Mary's
Bill Manns is president of Mercy Health Saint Mary's in Grand Rapids, Michigan. Prior to joining Mercy Health, Manns has served as chief operating officer of Alameda Health System in Oakland, California, an integrated health system comprised of three hospitals with licensed bed capacity of 435 and a network of Federally Qualified Health Centers, a psychiatric hospital, more than 30 specialty clinics and a rehabilitation hospital, employing 2,900. Manns previously worked as an executive at St. John Providence Health System in Warren, in several capacities, including chief operating officer and executive vice president of Providence Hospital, and at Mercy Health Services, the forerunner of Trinity Health. Manns is a Michigan native and holds undergrad and graduate degrees from the University of Michigan.
Gyasi Chisley, M.H.S.A
Chief Strategy Officer and SVP of Payment Policy/Innovation
Gyasi Chisley is the new Chief Strategy Officer and SVP of Payment Policy/Innovation at UnitedHealthcare. Gyasi Chisley leads a new Strategic Initiatives team, which emphasizes bringing sharper focus and maximum value to our network design and payment strategies, while also delivering market solutions that ensure a continued pace of innovation. Mr. Chisely transitioned from his previous role leading Clinical Integration/Strategic Initiatives. Mr. Chisley brings more than 17 years' experience working closely with providers of all sizes to negotiate contracts and improve operations, efficiency and quality, including previous roles as CEO of Methodist Healthcare in Tennessee and COO within the Mercy Health Network in Ohio. Mr. Chisley holds dual Bachelors' degrees in Biology and Psychology from Morehouse College in Atlanta, GA. He also has Masters Degrees in Health/Business Administration from the University of Michigan. Gyasi is a Fellow of the American College of Healthcare Executives (ACHE) and board certified in project and healthcare management. He is engaged in several professional organizations including the National Association of Health Services Executives (NAHSE), National Black MBA Association, and the Institute for Diversity in Healthcare Management.
Melanie Tervalon, MD, M.P.H
Melanie Tervalon Consulting, LLC
Dr. Melanie Tervalon is a nationally and internationally renowned physician, educator, community activist and thought leader. Her broad expertise in medical and social science, public health, and public policy is informed not only by her stellar academic training and professional experience, but also by the connections she has woven to the streets where everyday people and their triumphs and challenges reside. As a practicing Pediatrician at Children's Hospital in Oakland, CA, she founded the Multicultural Curriculum Program. "Cultural humility" was the moniker that described her efforts to train doctors to set aside the pre-conceived notions about patients that substituted for their own lack of knowledge about the diverse and culturally complex communities they served. For more than two decades since the inception of this program, Dr. Tervalon has demonstrated in myriad ways how cultural humility can make the difference between sickness and health in the treatment of individuals and/or communities.
In her current role as a consultant, Dr. Tervalon crafts strategic plans for program and funding initiatives, provides expert knowledge in the field of culture, race, ethnicity and identity in health and health services, guides leaders or teams from ideas to implementation while modeling participatory processes, synthesizing large amounts of often disparate information for use in organizational planning or redirection, facilitates meetings for large and small groups, and provides individual coaching.